FAQ’s

We require RVs to be in good condition – which generally means model dates manufactured within a 10 year time period. If your RV is older than 10 years we just request a couple of photos of the exterior of your RV prior to your reservation to determine the current condition. You can email those to AusableRiver@camphappygrounds.com and a manager will get back to you with next steps.

You can have packages shipped by FedEx, UPS, and USPS. Please have them shipped to 367 State Hwy 9N, Keeseville, NY 12944 with your name on it. Any envelopes shipped by USPS may be returned to sender at the park’s discretion. Park is not responsible for lost, damaged, returned, or stolen items.

While we appreciate the adventure of tent camping, our campground is designed exclusively for RVs and park accommodations. Tent camping is not permitted to ensure the best experience for our guests.

Please check the bottom of the Rules Page for the latest up-to-date information on your cancellation and refund policy.

No, you are not a resident at this address, and cannot use the property for any official registrations or government benefit programs. This is a recreational campground and not a residence.

No, as we are not a housing provider, we do not accept these forms of payment. Payment must be made up front and is subject to our cancellation policy. You cannot use government utility assistance programs here for the same reasoning.

Please let us know as soon as possible, and we will do our best to locate the item. If we are able to find it, we will arrange shipment to you promptly.